At See Fantastic, customer satisfaction is our top priority. We want you to love our products, but if for any reason you are not fully satisfied, we have outlined our return and refund process below for a smooth and transparent experience.
1. Eligibility for Returns
Products can be returned within 7 days of delivery.
Items must be unused, unopened, and in their original packaging.
Proof of purchase (order confirmation or receipt) is required.
Opened or used products cannot be returned due to hygiene and safety reasons.
2. Non-Returnable Items
Products purchased on sale or promotional discounts are non-refundable.
Gift cards, vouchers, and free promotional items are not eligible for return.
3. Return Process
Contact our customer support team at seefantastic403@gmail.com or call +923256901548 within the return window.
Provide your order number and reason for return.
Our team will guide you through the process and provide a return shipping address.
Customers are responsible for return shipping costs unless the product is defective or incorrect.
4. Refund Policy
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days to your original payment method.
Shipping charges are non-refundable.
5. Exchanges
We only replace items if they are defective, damaged, or incorrectly shipped.
If you need an exchange, contact us within the 7-day window.
6. Damaged or Defective Products
If you receive a damaged or defective product, report it within 48 hours of delivery.
We will arrange a replacement or issue a full refund at no additional cost to you.
We are here to assist you and ensure your shopping experience with See Fantastic remains reliable, trustworthy, and satisfying.
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